... hell? In my last post I tried to explain what I think about successful community management. To go out in public and hang around the (virtual) places, where your customers hang out as well. Today I've received an email from one of our customers: "What the .... What the hell are you doing and what is your bloody job you get paid for? Hanging around boards and blogs? You know, I pay you for this, I pay for you. Now move your ass and do what yo get paid for and stop loitering around the internet."
Now, I am seriously thinking about what it might be, I get paid for.